Reservation Policies
Last updated: October 2026
By completing your reservation and paying the deposit, you confirm that you have read and accepted the policies below, without waiver of any rights granted to you by applicable law.
1. Our experience
El Taller de Billy Sazón offers a chef-led tasting experience that reinterprets Costa Rican cuisine, its ingredients, flavors and traditions, through avant-garde culinary techniques.
Each experience takes place at an intimate counter, with a maximum of 10 guests per bar service. Every course is part of a story.
Our menus are surprise experiences. We do not reveal the dishes in advance, so every guest can discover the chef's proposal at the table. We can, however, review and make dietary adaptations communicated in advance, as long as they are compatible with the concept and essential ingredients of each experience.
MÍTICO
A 14-course tasting menu inspired by Costa Rican gastronomy, traditions and identity, reimagined through avant-garde techniques.
Final price: ₡98,500 per person.
Includes an alcoholic or non-alcoholic pairing.
Available through June 2027, except November 2026.
OMAKASE TICO
A 12-course tasting menu that brings Japanese technique to Costa Rican ingredients and flavors.
Final price: ₡87,500 per person.
Includes an alcoholic or non-alcoholic pairing.
Available exclusively in November 2026.
Prices shown are final. Gratuity is voluntary.
2. Schedule and reservations
Wednesday to Saturday: 7:00 p.m.
Sunday: 6:00 p.m.
Approximate duration: 2 hours and 30 minutes.
Reservations open up to 90 days in advance and close 2 hours before service, subject to availability.
Online reservations are available for 1 to 10 guests.
For groups of 11 to 22 guests or private events, please contact us directly on WhatsApp. These experiences are offered as private services, subject to availability.
3. Confirmation and payment
Your reservation is confirmed with a deposit of ₡30,000 per person, which is applied to the total price of the experience.
The remaining balance is paid on the day of your visit:
MÍTICO: ₡68,500 per person.
OMAKASE TICO: ₡57,500 per person.
All our prices are set in Costa Rican colones. If the reservation platform processes your deposit in another currency, the final amount and any conversion difference depend on the payment processor and your bank. The balance may be paid in colones, or in US dollars at the exchange rate of the day the reservation was made.
4. Date changes
You may change the date of your reservation up to two times at no cost, subject to availability, within these timeframes:
Reservations of 1 to 5 guests: at least 72 hours before the service.
Reservations of 6 to 10 guests: at least 5 days before the service.
These timeframes apply to every confirmed date, including rescheduled ones. After two changes, the reservation can no longer be rescheduled. Requests made outside these timeframes are subject to the cancellation policy.
5. Cancellations and deposits
Deposits are non-refundable, except in the cases described in these policies and as provided by applicable law.
If you cancel at least 72 hours before the service (or at least 5 days before, for reservations of 6 to 10 guests), your deposit becomes a credit for a future visit.
The credit is valid for 12 months from the original reservation date.
It keeps its value in colones and is applied to the price of the experience in effect on the new date.
It may be transferred to another guest.
Cancellations made after these timeframes, as well as no-shows, result in the loss of the deposit, without prejudice to applicable legal rights.
6. Changes in the number of guests
Adding guests is subject to availability.
If you reduce the number of guests within the timeframes in section 5, the deposits of the released seats are applied to the balance of your reservation. Any remaining amount becomes a credit under the same terms.
After those timeframes, deposits for unused seats are not refunded or applied to the balance, without prejudice to applicable legal rights.
7. Allergies and dietary restrictions
For your safety, please inform us of every guest's allergies and dietary restrictions when you book. Although our menus are a surprise, we can share relevant information about ingredients and allergens, and review possible adaptations, without revealing the dishes.
If you are unsure whether our cuisine is suitable for a dietary condition, please contact us before paying.
OMAKASE TICO and fish. Fish is a main ingredient and is present in much of this experience. For this reason, the menu cannot be adapted for guests who do not eat fish, whether by preference, restriction or allergy.
Dairy and butter. Butter is essential to many of our preparations, so we cannot guarantee a completely dairy-free experience. Guests who must avoid dairy, whether due to allergy, intolerance or preference, should contact us before booking.
Vegetarian guests. A vegetarian adaptation of MÍTICO is available when requested at the time of booking. It is not available for OMAKASE TICO.
Other restrictions. We do not offer vegan or keto menus. Traces of gluten and other allergens may be present in our kitchen, so we cannot guarantee the absence of cross-contact.
If a restriction was communicated on time and our team determines that a safe and appropriate adaptation is not possible, we will offer a full refund of that guest's deposit. This does not apply to the limitations already stated above for fish in OMAKASE TICO and for dairy.
Allergies or restrictions first reported on the day of the experience, when they could have been reported earlier, do not guarantee an adaptation or automatically entitle the guest to a refund, without prejudice to applicable legal rights. For same-day reservations, restrictions must be reported when booking and confirmed by our team before payment.
8. Punctuality
We recommend arriving 5 to 10 minutes before the experience begins. All guests start the service at the same time, so punctuality is especially appreciated.
We allow up to 15 minutes of arrival tolerance; the service will not be delayed. Guests arriving later will join at the course being served, and earlier courses cannot be repeated. After 45 minutes without notice, the reservation may be considered a no-show.
9. Children
Our experience is recommended for guests aged 12 and older. We do not offer a children's menu or à la carte service. Minors take part in the full tasting menu at the same price, with a non-alcoholic pairing.
For children under 12, please contact our team before booking.
10. Cancellation by the restaurant
If we must cancel a confirmed experience, including for reasons of force majeure, you may choose a new date at no additional cost or a full refund of the amount paid.
11. Additional information
Dress code: smart casual.
Languages: Spanish and English.
Seating: counter service with high stools.
Beverages: outside wine or spirits are not permitted; the pairing is curated by our sommelier.
Celebrations: you are welcome to bring a cake and small decorations.
Photography: allowed for personal use, without flash.
Commercial filming: subject to prior authorization.
Conduct: we ask all guests to be respectful toward other guests and our team. We may refuse or end service in case of disruptive or disrespectful behavior.
12. Contact and location
WhatsApp: +506 6116 5797
Email: eltaller@billysazon.com
Address: Avenida 25, between Calles 102 and 104, Rohrmoser, San José, Costa Rica.
Waze: El Taller de Billy Sazón
Parking: street parking in a residential area, with an attendant watching the vehicles.
All change or cancellation requests must be sent through our official channels and are valid once confirmed in writing.