Privacy policy.

Last updated: July 2025

At El Taller de Billy Sazón, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with us, make a reservation, or attend one of our dining experiences.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including but not limited to:

• Full name
• Email address
• Phone number
• Reservation details
• Dietary preferences or restrictions
• Payment-related information, processed exclusively through authorized third-party payment platforms

We do not directly store credit or debit card information on our servers.

2. Use of Personal Information

Your personal information is used solely for legitimate business purposes, including:

• Managing and confirming reservations
• Communicating with you regarding changes, confirmations, or relevant service information
• Personalizing your dining experience based on disclosed preferences or restrictions
• Sending informational or promotional communications only when you have expressly consented

3. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Payment transactions are handled securely by certified third-party providers. El Taller de Billy Sazón does not retain or have access to full payment card details.

4. Sharing of Information with Third Parties

Your information may be shared only with trusted third parties strictly necessary to operate our services, including:

• Payment service providers such as Stripe or PayPal
• Messaging and communication platforms such as WhatsApp
• Website analytics and performance tools such as Google Analytics

We do not sell, lease, or commercialize your personal information under any circumstances.

5. Cookies and Web Analytics

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve service performance. You may adjust your browser settings to manage or disable cookies at any time.

6. User Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Withdraw your consent to receive communications at any time

Requests related to data rights will be handled in accordance with applicable data protection laws.

7. Contact Information

For any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us through the following official channels:

Email: info@billysazon.com
WhatsApp: +506 6116 5797